Tender Information

Tender Notice

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Tender Reference:

HHBH2417S05T2024

Date of Tender Issue:

20 June 2025 (Hong Kong Time)

Procuring Department:

Health Bureau

Tender Subject:

Tender for the Design, Supply, Implementation and Maintenance of Business Intelligence System to The Chinese Medicine Hospital of Hong Kong for Health Bureau

Description:

Health Bureau plans to establish a Business Intelligence System (“BIS”) for The Chinese Medicine Hospital of Hong Kong. The BIS shall consist of the following five (5) basic components:

(1)	Data Extraction, Transformation and Load;

(2)	Data Storage and Management;

(3)	Business Intelligence (BI) Visualisation (Reporting, Visualisation and BI Self-service);

(4)	Data Processing and Analytics; and

(5)	Data Catalogue.

The System shall include both the BIS on premise servers and the Artificial Intelligence-Modeler Services on the private cloud off premise to enhance the efficiency of healthcare service delivery.

Enquiries:

Enquiries shall be made to the following persons no later than five working days prior to the Tender Closing Date.

(1)	For Tender Terms and Conditions Supplies Officer (Chinese Medicine Hospital Project Office) 2A

(2)	For Technical Requirements or any of the user requirements Contract Project Manager (Chinese Medicine Hospital Project Office) 4C

Address: Chinese Medicine Hospital Project Office, Health Bureau, 13/F, THE HUB, 23 Yip Kan Street, Wong Chuk Hang, Hong Kong
Email : cmhittender@healthbureau.gov.hk
Facsimile: (852) 2127 4795

Tender Documents:

(1)	The tender documents (English version only) may be downloaded free of charge from the e-Tender Box (ETB) of the Procurement and Contract Management System (PCMS) at https://pcms2.gld.gov.hk.

(2)	Alternatively, the tender documents in the form of digital versatile discs (DVD-ROMs) is obtainable during office hours (Monday to Friday (except general holidays) 9:00 a.m. - 12:45 p.m. and 2:00 p.m. - 5:30 p.m.) from Chinese Medicine Hospital Project Office, Health Bureau, 13/F, THE HUB, 23 Yip Kan Street, Wong Chuk Hang, Hong Kong. Please contact Mr. SHUM at (852) 2127 4617 in advance for arrangement to obtain the DVD-ROM.

Tender Closing Date/Time:

12:00 noon (Hong Kong time) on 1 August 2025 (Friday)

Submission of Tenders:

Electronic Tendering

The Tenderer shall submit the Technical Proposal and the Price Proposal:

(1)	in accordance with the terms and conditions of use of PCMS and the e-Tender Box; and

(2)	through the e-Tender Box through the use of any one type of digital certificates recognised by and uploaded to the e-Tender Box or through an Identification Code.

Further information on the use of electronic tendering is available on PCMS at https://pcms2.gld.gov.hk, notably in the “e-Tender Box (ETB) Poster” and the “What is the Alternative Authentication Method (AAM)” under Download Area of PCMS.Tenderers may visit the thematic webpage of ETB at https://www.gld.gov.hk/share/pcms/en/etb-introduction to learn more about the operating processes and related guidelines.

Paper-based Tendering

(1)	The Technical Proposal and the Price Proposal shall be placed inside two separate envelopes clearly marked as specified below respectively:
	(i)	“Technical Proposal (Tender for the Design, Supply, Implementation and Maintenance of Business Intelligence System to The Chinese Medicine Hospital of Hong Kong for Health Bureau, Tender Ref.: HHBH2417S05T2024)”; and
	(ii)	“Price Proposal (Tender for the Design, Supply, Implementation and Maintenance of Business Intelligence System to The Chinese Medicine Hospital of Hong Kong for Health Bureau, Tender Ref.: HHBH2417S05T2024)”.

(2)	The two envelopes shall then be placed together inside one large sealed plain envelope (without bearing any identification of the Tenderer) marked as “Tender for the Design, Supply, Implementation and Maintenance of Business Intelligence System to The Chinese Medicine Hospital of Hong Kong for Health Bureau, Tender Ref.: HHBH2417S05T2024” and must be addressed to the Chairman, Tender Opening Committee, Government Logistics Department.

(3)	Tenders must be deposited in the tender box as specified in the tender documents (“Specified Tender Box”) before the Tender Closing Time. Late tenders or tenders not deposited in the Specified Tender Box will not be accepted.

(4)	In case tropical cyclone warning signal No. 8 or above is hoisted, or a black rainstorm warning signal or “extreme conditions” announced by the Government is/are in force, for any duration between 9:00 a.m. and 12:00 noon (Hong Kong time) on the Tender Closing Date, the Tender Closing Time will be postponed to 12:00 noon (Hong Kong time) on the first working day after the tropical cyclone warning signal No. 8 is lowered, or the black rainstorm warning signal or the “extreme conditions” announced by the Government has/have ceased to be in force.

(5)	In case of blockage of the public access to the location of the Specified Tender Box at any time between 9:00 a.m. and 12:00 noon (Hong Kong time) on the Tender Closing Date, the Government will announce extension of the Tender Closing Time until further notice. Following removal of the blockage, the Government will announce the extended tender closing time as soon as practicable. The above announcements will be made via press releases on the website of Information Services Department (http://www.info.gov.hk/gia/general/today.htm).

(6)	All time references are Hong Kong time.

Remarks:

(1)	A tender briefing session will be held at 1430 hours on 7 July 2025 (Hong Kong time) by online video conferencing through “Zoom” software and the briefing session will be conducted in Cantonese.

(2)	Although attendance at the tender briefing session is not compulsory, prospective tenderers are encouraged to participate. A prospective tenderer who wishes to attend the tender briefing session is requested to complete the reply slip at Annex A to Part I of the tender documents and fax it to Contract Project Manager (Chinese Medicine Hospital Project Office)4C on (852) 2127 4795 on or before 2 July 2025 (Hong Kong time). The number of representatives of each tenderer is limited to three persons. Confirmation of registration will be issued to the tenderer upon receipt of the signed reply slip. Late registration may not be accepted.

(3)	Open tender is adopted. All interested contractors/suppliers/service providers are invited to tender.

(4)	The tender is not covered by the Agreement on Government Procurement of the World Trade Organization.

(5)	The Government of the Hong Kong Special Administrative Region does not bind itself to accept the tender with the highest combined score or any tender, and reserves the right to negotiate with any tenderer about the terms of its offer.

(6)	Details of the contract award will be published on the Health Bureau website at https://www.healthbureau.gov.hk/en/tender/250600_bis/award.html

(7)	For procurement exercises to be invited from 1 June 2025 onwards, the Government will fully adopt electronic means in making payments to suppliers and will no longer provide the option of physical cheques. In addition to bank transfer, suppliers may also receive government payments via the Faster Payment System (FPS) by providing “HKID” or “FPS identifier” to procuring departments. Procurement exercises invited before 1 June 2025 will not be affected by this new measure.

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